Certified Healthcare Leader (CHL) Exam 2026 – 400 Free Practice Questions to Pass the Exam

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What impact can misaligned staff schedules have on a healthcare facility?

Increased patient satisfaction

Improved quality of care

Increased labor costs

Misaligned staff schedules can lead to increased labor costs in a healthcare facility due to several factors. When staff schedules do not align with the actual needs of the facility, it can result in either overstaffing or understaffing. Overstaffing leads to unnecessary hours for employees, driving up hourly wage expenses without a corresponding increase in productivity or quality of care. Conversely, understaffing can necessitate overtime for existing employees to fill gaps in coverage, which usually comes at a higher hourly rate. Additionally, frequent schedule changes or the need for temporary staffing solutions can further escalate costs.

In contrast to the other options, increased labor costs is a direct financial consequence of misaligned schedules. Increased patient satisfaction and improved quality of care typically arise from well-coordinated staffing that adequately meets patient demands and ensures smooth operations. Reduced administrative costs are more associated with efficient scheduling practices that streamline resource allocation and reduce wasteful spending, which misaligned schedules do not facilitate.

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Reduced administrative costs

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