Certified Healthcare Leader (CHL) Exam 2025 – 400 Free Practice Questions to Pass the Exam

The correct choice identifies a "Sentinel Event" as an unexpected occurrence that involves death or serious physical or psychological injury. Sentinel events are significant incidents in healthcare that generate a strong response from the organization due to their serious nature. They represent a crucial area of focus for quality and safety improvements within healthcare institutions.

The definition emphasizes the need for thorough investigation and response to such events to prevent future occurrences. This is particularly important as sentinel events highlight systemic issues within healthcare processes and procedures that may compromise patient safety. Tracking and analyzing sentinel events can lead to enhanced patient care practices, improved communication among healthcare teams, and ultimately a safer healthcare environment.

In contrast, the other options do not align with the described definition: Root cause analysis refers to the process of identifying underlying problems that contribute to a sentinel event, National Patient Safety Goals set forth targets for improving patient safety but do not define specific events, and the OSHA General Duty Clause relates to workplace safety obligations rather than incidents involving patient care. Thus, the focus on sentinel events underscores their importance in the framework of patient safety and quality management within healthcare settings.