Certified Healthcare Leader (CHL) Exam 2026 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 655

What does it mean if an employee is subconsciously incompetent?

The employee is unaware of their lack of knowledge

When an employee is described as subconsciously incompetent, it means they are unaware of their lack of knowledge or skills in a particular area. This state implies that they do not realize they have a gap in their understanding or ability, leading them to believe that they are performing adequately. This lack of self-awareness can hinder professional growth, as the employee is not motivated to seek improvement or education in that area.

In contrast, actively seeking to improve skills suggests self-awareness and recognition of gaps, which is not characteristic of subconscious incompetence. Similarly, receiving feedback implies some level of awareness or openness to understanding one’s abilities, while knowing one’s deficiencies without taking steps to improve indicates a different level of awareness and responsibility.

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The employee actively seeks to improve their skills

The employee frequently receives feedback

The employee knows they lack skills but does not attempt to improve

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