Certified Healthcare Leader (CHL) Exam 2025 – 400 Free Practice Questions to Pass the Exam

The term that refers to a system specifically designed to evaluate whether services meet required standards is known as Quality Assurance. This concept focuses on ensuring that healthcare services and processes are delivered consistently and effectively, adhering to established benchmarks and guidelines. Quality Assurance processes typically involve systematic monitoring, evaluation, and feedback mechanisms to verify that services meet predefined standards, allowing organizations to maintain high-quality care and protect patient safety.

In contrast, Quality Control tends to focus more on the operational aspects of ensuring that specific services or products are meeting the set standards and involves routine testing and inspection. Quality Assessment is a broader term that can refer to evaluating the quality of services but does not emphasize the assurance aspect. Quality Improvement is aimed at making processes better and increasing the standard of care through ongoing efforts, but it is more about the proactive enhancement rather than the evaluation of adherence to standards. Thus, Quality Assurance is the most appropriate term to describe a system dedicated to evaluating service compliance with required standards.